At Pain My Photos, we are committed to protecting your privacy when you use our services. This Privacy Policy explains how we collect, use, and safeguard your personal information. By accessing or using our website and services, you consent to the terms outlined in this policy.

1. Information We Collect

When you visit our website or contact us to request our services, we may collect certain information from you:

– Personal Information: This includes your name, email address, postal address, phone number, payment details, and any other information provided voluntarily by you.
– Photographs: In order to create a custom portrait for you, we may require photographs that you provide.

2. How We Use Your Information

We use the information we collect for the following purposes:

– Providing Services: To create and deliver custom portraits based on your requirements and preferences.
– Communication: To communicate with you regarding your order status, inquiries, updates about our services, or marketing materials (if consented).
– Payment Processing: To process payments securely through trusted third-party payment processors.
– Internal Operations: To analyze usage trends and improve our website’s functionality and user experience.
– Legal Compliance: To comply with applicable laws and regulations.

3. Information Sharing

We understand the importance of keeping your personal information confidential. We will not sell or share your personal data with third parties except as described in this Privacy Policy:

– Service Providers: We may engage trusted third-party service providers to assist us in operating our business and providing the requested services. These providers have access to your personal information only as necessary to perform specific tasks on our behalf.
– Business Transfers: If there is a change of ownership or control in all or part of our company’s assets, customer information may be transferred as part of the acquisition.
– Legal Requirements: We may disclose your personal information if required by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

4. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure.

5. User Choices and Rights

– Opting out: If you no longer wish to receive marketing communications from us, you have the option to unsubscribe by following the instructions provided in our email communications.
– Accessing and Updating Information: You have the right to access and update your personal information held by us. If you would like to do so, please contact us using the details provided at the end of this Privacy Policy.
– Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.
– Children’s Privacy: Our services are not intended for individuals under the age of 13. We do not knowingly collect or solicit any personal information from children under 13. If we become aware that we have collected personal information from a child under age 13 without parental consent, we will promptly delete it.

6. External Links

Our website may contain links to third-party websites or applications that are not controlled or operated by us. Please note that we are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any personal information on these platforms.

7. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is recommended that you review this Privacy Policy periodically for any updates.

8. Contact Us

If you have questions about our Privacy Policy or wish to exercise your rights regarding your personal data, please contact us at:

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms.