Welcome to PaintMyPhotos, a professional gallery that offers custom portraits created from your photos. Before using our services, we kindly request you to carefully review and understand the following Terms & Conditions. By accessing our website and utilizing our services, you agree to comply with these terms. If you do not agree with any part of these terms, please refrain from accessing or using our services.

Ordering Process:

Photo Submissions: To place an order, you must submit a clear and high-resolution photograph for the artist’s reference. You affirm and guarantee that you hold the necessary rights to use the provided photo(s). PaintMyPhotos will only use submitted photos for portrait creation purposes.

Order Confirmation: Once your order is successfully placed, we will send you a confirmation email containing details of your order and payment information.

Artist Matching: Our talented artists will be assigned to create your custom portrait based on their availability and style specialization.

Artwork Preview: The completed artwork will be shared with you for review via email or through our online platform. You have the option to request reasonable modifications within three (3) days if necessary.

Delivery: The final artwork will be shipped to the address provided during checkout using reliable shipping providers. Shipping times may vary depending on your location.

Pricing and Payment:

Pricing: Our pricing structure depends on various factors such as portrait size, medium, complexity, add-ons, and shipping costs (if applicable). The price displayed on our website at the time of ordering shall apply.

Payment: Payment is required in full upon placing an order through our secure payment gateway. We accept major credit cards, debit cards, PayPal, or other approved means of payment as specified on our website.

Artwork Ownership and Usage Rights:

Ownership: Upon receiving full payment for your custom portrait, you will own the physical artwork. However, PaintMyPhotos retains all rights to reproduce, display, and/or market the artwork (including digital images) unless specified otherwise in writing.

Usage Rights: The customer shall not use the custom portrait for commercial purposes or reproduction without obtaining prior written consent from PaintMyPhotos.

Modifications and Refunds:

Modifications: We strive to create artwork that meets your expectations. In case you would like minor modifications after receiving the initial preview, we offer one round of reasonable revisions within three (3) days of delivery. Any additional requests may incur additional fees.

Refunds: Due to the personalized and subjective nature of our products, we do not offer refunds or cancellations once work on your portrait has begun or if it has already been completed and shipped.

Copyright Infringement:

Copyright Ownership: It is our policy to respect the copyrights of others. If you believe that any content or material on our website infringes upon your copyrighted work, please notify us promptly with detailed information so that we may investigate such claims thoroughly.

Removal of Infringing Content: Upon receipt of a valid copyright infringement notice, we will take prompt action to remove or disable access to the allegedly infringing material and may terminate the accounts of repeat infringers as per our discretion.

Privacy Policy:

Please refer to our separate Privacy Policy document for detailed information on how we collect, use, protect, and disclose personal information provided by users of our website and services.

Disclaimer:

While PaintMyPhotos strives for utmost accuracy and professionalism in creating custom portraits, the artistic representation may vary slightly from reality due to subjective interpretation and artistic style choices.

Limitation of Liability:

To the extent permitted by applicable law, PaintMyPhotos shall not be liable for any indirect, incidental, special or consequential damages arising out of or in connection with our website, services, artists’ interpretations, delays, shipping issues, or any other aspect of our business.

Governing Law:

These Terms & Conditions shall be governed by and construed in accordance with the laws. Any disputes arising from the use of PaintMyPhotos shall be subject to the exclusive jurisdiction of the courts.

By using PaintMyPhotos’ services, you acknowledge and agree to abide by these Terms & Conditions. If you have any questions or concerns regarding these terms, please contact us at sales@paintmyphotos.net.